Qatar National Sports Day
The Qatar National Sports Day is held on the second Tuesday of February every year, when citizens and residents of the State of Qatar gather to play sports or engage in extracurricular activities.
In Qatar we believe in the importance of sports in physical and mental health. In cooperation with Aspire Zone Foundation, the Lzhiba team was able to prepare and participate in an engaging and interactive sports day at Aspire Park. The event was very successful, and many people, old and young, were present to interact with Lzhiba’s team and participate in physical and even mental games.
The Lzhiba company recognizes the importance of exercising. We would also like to thank the Aspire Zone Foundation for the efforts made to achieve a successful sports day and for their cooperation in preparing an integrated and well-organized sports event.
Lzhiba is a 100% Qatari-owned company with an E-Commerce platform that contains an application and website that can be used by individuals and companies to showcase, sell, or buy various products or services.
E-commerce in Qatar
In recent years, the idea of switching from traditional shopping to online shopping has become a foregone conclusion, with shopping being easier, transportation costs are lower, and many shopping options are unlimited.
At Lzhiba, our priority is customer satisfaction, and we ensure we build a good relationship with our customers.
Customer satisfaction is the basis of success for any entity and ensures a group of people who care about your brand, show their loyalty to you, and keep following your app and website news and updates, and it is the first and most crucial step toward success in E-commerce.
The relationship with our customers means a lot to us, whether by providing excellent service, easy exchange, or refund policies, or in the simplicity and ease of using the application or website.
Qatar is an exceptional shopping destination, with a variety of products available to suit the most discerning consumer.
At Lzhiba, our main focus is the customer, and want to ensure that we addressed online shopping obstacles in Qatar by providing a variety of products for customers to choose from, enabling them to compare new and used items, providing safe and secure payment methods and a fast and efficient delivery service.
Most importantly we have a bi-lingual customer service team who make it easier for customers to follow up on purchase requests in Arabic and English, and respond quickly to requests for product information, replacement, or return, saving time and effort.
Lzhiba also provides offers and discounts, which attracts new customers and creates a beneficial online shopping experience, and an informative and strong presence on social media to keep in touch with our followers and e-shoppers in Qatar.
The importance of constant engagement with your customers
As a digital platform, whether an online shop, a food delivery platform, an online services platform or others, you would have engaged in many marketing campaigns and received many followers or even better, consumers interested in your product or service. However the most important questions are;
How do I keep in touch with them?
How do I make a stronger relationship with them?
Building a strong relationship with your potential customers, as well as your followers, is one of the most important steps after collecting data.
Any digital or non-digital brand must plan a strategy to strengthen the relationship between the company and customers or potential customers, after the data collection process is completed.
Three tips from Lzhiba to help you consolidate your relationship with your customers and followers:
1. Share Your Company’s Story, Mission, and Vision
Stories are memorable and relatable. They give customers a reason to believe in your company. Humanize your brand with messaging that highlights your mission, vision, and story. Help customers understand your ‘why’ for the business. Be sure to incorporate your customers into your story and give them a starring role: Take the opportunity to relate, listen to their goals and frustrations, and ultimately form a shared vision.
2- Stay in touch with your followers!
Be sure not to overlook them. Display all your new offers, products or services, and constantly communicate with them and build a strong relationship with them, so you will always be in their mind.
3- Allow your customers to share their experiences within your store
People like to share their experiences with their friends or those close to them. Give them this opportunity. Make sharing your product or service a simple process, add a review section, allowing your customers to rate and share their opinion of your product or service.
Data and the huge impact on your Online Business
Have you thought of how long you spend on your phone, computer, or tablet?
Hours and hours of scrolling down your screen.
Can you imagine the ton of information you see or read in only one day?
Without a doubt you have viewed a multitude!
Information about subjects such as Health, Politics, Art etc. and even about people either known to you or complete strangers. You see their names, ages, jobs, hobbies, interests etc.
All that information is Data; and this is what we will talk about.
How will this Data affect your Online Business?
Let’s assume you are selling online, smart gadgets such as smart wireless chargers, smart home items, smart cctv cameras, etc. Invariably your target customers will be early adopters, gadget lovers and others that share an interest in smart and innovative products.
These are your prospective customers; they are most likely to purchase from your app or website, simply because their interests as shown by the digital data match the products you offer!
The first step to success with your online business is to reach those people and show your products and services to them. Using this data to reach the right people, at the right time and on the right channel.
Finally, remember you don’t want all the people; you just want those that will buy your product or service. From now on start collecting data about your prospective clients, asking them to sign up for newsletters or to take time to fill a form, and attempt to obtain as much information as you can. You can then build your strategies based on this Data.
What is a customer success story?
As an online shopping platform dedicated to serving its consumers top-quality products, Lzhiba’s e-commerce platform is consistently engaged with customer success stories. You might ask what a customer success story is… well, a customer success story is the response and feedback of a customer on how well they utilized and consumed your product, and how it helped them achieve their needs and wants.
Customer success stories are specifically concerned with the customers’ experience, impact, and satisfaction of your product. It is also important to highlight the customers’ own encounters with your product, why they used it, and what they gained from using it; whether to solve a particular problem or to satisfy a need. Additionally, outlining the customers voice throughout their journey is crucial, which means adding their quotes or comments on their successful use of the service or product which can be displayed on the online shopping platform.
Customer success stories are a fundamental part of electronic shopping platforms like Lzhiba, as our main priority is our customers’ message and narrative which are a powerful and valuable tool that helps Lzhiba widely reach and connect with new customers who have similar or identical challenges or needs by sharing the customers success story with the product and how it helped them overcome an obstacle or fulfill a need.
How social media affects online businesses
With more and more people using social media and online platforms, buying and selling online has become more prominent in our society today, and as a consequence, this has affected online businesses like Lzhiba and e-commerce in numerous ways. Let’s look at how social media affects online businesses below:
Since your business uses online marketing strategies on social media, this means that you’re able to attract customers, get customer feedback, answer their questions, provide their needs, reach a larger audience, be in constant contact with them, and successfully form a relationship with them. This leads to swift and easy communication and a huge growth in the awareness of your business and brand loyalty, since your customers feel trusted in your communication and products.
lowering marketing and advertising expenses is also achieved since you’re operating an online shopping business that uses social media, where it’s much easier to get a hold of your targeted customers online through customized marketing and advertising. Hence, it raises brand recognition among targeted customers to the greatest extent possible while spending the least amount of money.
Moreover, observing people’s social media activity generates plenty of information for your market research. By monitoring how people engage on various social platforms, you will start to develop a better understanding of your audience: the way they interact, their preferences, dislikes and so on. When combined with other strategies like online surveys and focus groups, you could gain a more precise picture of your consumers and how they consume what you offer.